Reviews

24 Comments

  1. "Excellent job on my Custom tub-cut Job"

    I had to deal with several different contractors during the renovation of my basement.
    Grab-IT stands out as the gold standard. 
    Throughout my decision-making process, Glen was very helpful in answering my many questions. He provided me surprisingly unbiased answers. I never felt pressured or rushed. 
    On the day of the install, Bill arrived on time and well prepared. We spent whatever time was initially needed to ensure that all measurements and the cut positioning was correct for my Mother’s specific needs. Bill then worked diligently to complete my Custom cut exactly as discussed. I am very pleased with the final result.
    We also had an unforeseen issue after the fact, and Glen worked with me to resolve it in a quick and amicable manner.
    I would recommend Grab-IT to anyone interested in a tub cut,  especially if a custom job is required.” 
    Larry 

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  2. Excellent Work ... and an Excellent Solution !

    My mother has dementia and she suddenly lost the understanding and co-ordination to step up on a bath step and hold a grab bar while I helped her over and into our soaker tub. I needed a quick solution. Two days after speaking with Glen by phone, I was thankful that Bill arrived and did the cut out. We had limited space at the rear side of the tub to make the cut without disturbing the glass shower screen or the curve in the back of the tub. I had an idea of how low I wanted the cut but I appreciate that Bill talked it through with me and suggested a more suitable cut level to accommodate my mom’s needs. She doesn’t have the capability to sit in the bottom of the tub, so she sits on a shower stool while I handle the spray shower. This gives the added benefit that I can still fill the tub below the new “step” to help keep the room warmer, because even with the heat turned up, my mom still can become chilled. The depth of the water in the bottom of the tub also gives her the feeling of being able to help in her own care by swishing a wash cloth in the water and washing her own legs.

    Bill, Glen and Marie, thank you for doing what you do … and for being the one company that I could find to do this custom cut out. It was a pleasure dealing with all of you. Special thanks to Bill for his great work and for leaving the bathroom spotless when finished!

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  3. Just what we needed

    This was the perfect solution for my mom and me. My mom has recently moved in with me and while my condo unit has two bathrooms, both have deep soaker bathtubs, which are difficult for my mom to access. Glenn was very prompt to reply to my email enquiry and we set up an appointment for about a week and a half later. Bill was the installer. He was very courteous and pleasant, highly professional and kept the work area neat and tidy through the entire process. I also appreciated the call from Bill a day earlier to confirm his time of arrival and to confirm the address since the building in which I live can hard to access. I was able to provide clarification to avoid confusion upon his arrival. I am very satisfied…the quality of work is second to none and this is a highly innovative, cost-effective solution. Thank you!

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  4. Fast & Brilliant

    I have to say that in this day and age it is not very often that a company is fast, excellent, AND affordable. But we were introduced to Bill with one day notice to the company, and he did a fabulous job . Thank you Glen and Bill for making this all happen for our guest bathroom which will be perfect (and gorgeous) for our parents now needing this ease getting in and out of the tub. We are thrilled. Jen & Kirby Peters

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  5. Excellent!

    Thank you for the wonderful job cutting the tub at my parent’s house, Bill! Form the moment I contacted Grab-it and set-up the appointment with Marie to seeing the finished job, it was a great experience! My father is elderly and with Parkinson’s, so this makes it much easier for him to take showers on his own. Thanks again for the meaningful work that you do, Grab-it!

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  6. Excellent work - highly recommend

    Thanks Glenn and crew (Bill, Darryl and Cody) for a great job. Bill did an excellent job on our custom bathtub cut-out handcrafting it to match the contours of the tub, Darryl spotted a potential issue with our plumbing and fixed it during the toilet install, while Cody did a beautiful and careful floor installation and in the process saved us buying an extra box of flooring. They are excellent installers who really know what they are doing. Thanks Glenn for checking in on a regular basis. Best of all, the work met all of our expectations and was completed ahead of time. The cost of the renovation was very reasonable and both the contract and invoice were explained in detail. This is a company that uses professionals and delivers what it promises on time. If you are looking for a bathroom refit make sure that you get a quote from Glenn before you commit to anyone.

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  7. Would definitley Recommend

    Grab-IT did a great job, timely and professional. Bill was our installer and he was pleasure to do deal with. Explained the process before he started and takes great pride in his. Now my aging father in-law can easily access his shower and feel safe again. Would highly recommend Grab-IT.

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  8. Good job

    you did v good job thaks. I whis you vv famas inyour job you save lot`s of handi cap like me thx god

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  9. We have used Grab-It Inc for four bathroom renovations now and can’t say enough about them. From a brand new install to the latest, which required some tricky plumbing in an old home, they have been able to handle it all. They are easy to work with, professional, tidy, on time, on budget and go over and above on everything they do. I would recommend Grab-It to anyone.

    Thank you so much Glen and the rest of your team for the amazing work you continue to do for us!

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  10. Hi Glen:

    We want to thank you for the great work your company did on our tub to shower conversion. Billy was very professional and did an amazing job!
    Life is so much easier for us as seniors in that we now feel much safer in our bathroom with the grab bar and the custom cut of our tub.
    We would not hesitate to recommend Grab-It!

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  11. I am very pleased with the workmanship of the installation of the tub insert. The job was carried out in a timely manner, very professionally, and with great care to detail. I’m sure our parents will find this retrofit a real advantage and my wife and I will feel much more comfortable about their living arrangement.

    Thanks
    Dave Rennie

    Reply
    • We’re very glad to be of service Dave and appreciate our clients distinctive needs. Our top priority as you know is making people with limited mobility safe in their own homes and hope our services provide the needed peace of mind for you and your wife.

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  12. My parents just had their tub converted. It looks amazing . The workmanship was great. They were such professionals. I would recommend it to anyone in need. Thanks Glen

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    • Thanks for the kind words Manni glad we were able to help you out with tub.

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  13. I just thought I would send you a quick email and compliment your worker “Bill” who did a wonderful job. He was very knowledgeable and he worked efficiently. Additionally, it was greatly appreciated having him bring his own shop vac to tidy all excess dirt. Hoping these changes benefit my parents in the future.

    With thanks again!!!
    Karen

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  14. I contacted a few contractors for installation of a few grab bars for my Dad and engaged Glenn to do the job, Glenn was excellent to deal with, very friendly yet professional. Gave me an accurate quote prior to getting the job, showed up on-time, completed the job in a very professional and clean manner. I would highly recommend Glenn and his team.

    Thank you Glenn.

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  15. Glen and his team just completed a complete renovation including replacement of a tub with a walk in shower. Love the marble-lite shower. Excellent workmanship, nice finishing touches. Glen was always very responsive, job was started and completed on time and on budget, his trades were a pleasure to work with. We won’t hesitate to work with Glen again.

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  16. Glen and his crew were excellent to works with. Glen was able to have the bath cut out and door installation done quickly and neatly. My parents are both very happy that they get what they need to live independently in their home. Thanks!

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  17. I am writing to let you know that my mother is “tickled-pink” with the new access to her bathtub, it makes getting in so much easier. Bill did an excellent job on the installation and on top of that he was very honouring of my mother.

    Thanks again – things went very smoothly.

    Warmly
    Susan

    Reply
  18. Just had the pleasure of working with Glen from Grab it and his wonderful crew he works with. The prices are extremely resonable, everything was finished in a timely manner and spotless. They went out of their way to make sure everything was just right for us. Thank you so much and I would not hesitate to give out your name!!!!

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  19. – wonderful workers, clean, neat & tidy work done

    – helped solve my dear cat Leo, who got himself trapped in attic, by cutting holes into the ceiling (and later fixed!)

    – original was from 1964 so it was definitely due for a big update.

    – I LOVE my new bathroom !

    Thank you so much for a great job!

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  20. Excellent job, ontime, very clean and professional

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  21. Being a large man with limited mobility, I needed a bathroom that I could use. I Googled Bathroom Renovation in Burlington and found “Grab-it”. I contacted the Better Business Bureau and was given an excellent rating, so I called them. I made an appointment and they attended the next day, an estimate was prepared, a deposit given and a start date was agreed upon. They attended and transformed my bathroom into something way beyond my expectations. The job was done well within the timeline given, what’s more, the job was done within budget. Categorically, I have never been happier, these people are true professionals. If you are in the market for a bathroom face lift or a complete redo, as in my case I urge you to deal with these people.

    Thank you Glen, you and your team did a great job.

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  22. I just wanted to thank you for the job you have done in my mothers bathroom. I can’t tell you how relieved I am that you were able to cut out her current bathtub and make it easier for her to use. I will be sure to pass your business card onto people that are in need of this type of work. Thank you again.

    Reply

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